Terms of use

This agreement constitutes a legal agreement between the user of the site and Ecosolaris, with respect to the Ecosolaris web site.


By using the Ecosolaris website, you agree to be bound by the terms and conditions of this agreement for as long as you remain on the Ecosolaris website. If you do not wish to be bound by this Agreement, do not use the Ecosolaris site. The terms and conditions of the contract may be changed at any time without notice. They will automatically come into effect.

1. Acceptance of Terms of Service

The Ecosolaris site offers its users access to the information available at the time of connection. The site also offers a range of products and services allowing the user differentiated access to information and other content specific to the Ecosolaris site. These general conditions apply to all products and services provided by Ecosolaris. By using the services offered, the client declares to use the services offered by the Ecosolaris site in accordance with the applicable law and the following general conditions.

2. Copyright and trademarks

All Content (texts, illustrations, images, codes and URLs) reproduced on the Ecosolaris site as well as their selection, composition and arrangement belong to Ecosolaris or are licensed to third parties and are protected by copyright for the entire world. Any total or partial reproduction of the Contents of the Ecosolaris site is strictly prohibited. No license or right to use the Contents is granted to users of the Ecosolaris site. You are prohibited, for commercial or profit-making purposes, from modifying, copying, distributing, publishing, transmitting, broadcasting, reproducing, compiling, arranging or saving the Contents or creating compilations, including all or part of the Contents, or transferring the Contents to anyone in any way whatsoever, including by reproducing and transmitting an excerpt of the Contents accompanied or not by a hyperlink. It is also forbidden to sell or profit in any way from any information, software, product or service obtained from the Ecosolaris site, or to create compilations and derivative works of the aforementioned elements.

3. User Name, Password

You are responsible for maintaining the confidentiality of your client account. Ecosolaris will not be liable for any unauthorized use of your account. In the event that the confidentiality of this information is compromised, please notify our service as soon as possible at info@ecosolaris.ca to avoid possible fraudulent use of your account. Ecosolaris will not be liable for any loss or damage resulting from, among other things, failure to comply with the security measures set forth in this section. In this regard, you are advised to carefully read the LIMITATION OF LIABILITY contained in these Terms of Use to understand the extent of your responsibilities with respect to the Ecosolaris site services.

4. Use of Online Communication Services

You are solely responsible for the content you post through our services (forums, emails, blogs, RSS feeds, etc.) and for the consequences of that content. You may not use the Ecosolaris services to conduct or send any surveys, contests, pyramid schemes or chain letters, spamming, hacking or any other act for illegal purposes. You are also prohibited from engaging in any act that may infringe on the rights of others and their enjoyment of the service. Although Ecosolaris reserves the right to delete certain data, all at its own discretion, this remains an option and not an obligation. Ecosolaris makes no representations regarding control of the content of the information available on the site, given the volume and speed of data transmission on the service. Ecosolaris also reserves the right to ban you from interactive online services. Ecosolaris reserves the right to take action against any user who violates the rules of netiquette.

5. Safety of Children and Teens on the Internet

More and more children and teenagers are using Internet services and benefiting from them. However, as in any other environment, they can become the target of crime or exploitation because they are more vulnerable. That’s why we recommend that you monitor your children’s and teens’ use of your Internet service and provide them with some common sense safety tips and recommendations. Such measures can often prevent your children and teenagers from being exposed to offensive material, harassment or other criminal acts. To reduce the risk of your children and teens being exposed to such perils, exercise reasonable supervision over their use of your Internet service. Your children and teenagers should be aware that they should never disclose personal information such as their name, phone number or address in chat rooms. It is important that your children and teens are encouraged to disclose their concerns to you if they receive messages that make them feel uncomfortable or offended. These recommendations will help your children and teens navigate the Internet in an informed manner and will help you ensure that your children and teens take full advantage of all the features the service provides to enrich their development.

6. Illegal Content

It is forbidden to include in the Ecosolaris site any defamatory, obscene, offensive, violent or racist texts, nor any illegal material that would violate the intellectual property of others, under penalty of legal action. The user undertakes to use the Ecosolaris services in compliance with the laws in force.

7. Security and efficiency of the network

Ecosolaris does not guarantee total efficiency or security. It is possible for a hacker to gain access to the server. It is therefore important to keep in mind that it is always possible that a malicious individual could access the Ecosolaris website servers and use, for his own purposes, some of the personal information left by users. Under no circumstances will Ecosolaris or its administrators be held responsible for any hacking attempt or any loss or damage that may be incurred by any user of the Ecosolaris Web site. The Ecosolaris website may experience occasional outages and some programming errors may be caused by updates or events beyond the control of the administrators.

Neither the administrators nor any member of the organization will be held responsible if a member is unable to navigate the Ecosolaris website for any reason (misunderstanding, faulty phone line, incompatible modem, broken cable, bad configuration, bad browser, etc.).

8. External links

Ecosolaris or a third party may link to other sites or sources. Ecosolaris has no means of controlling these sites and sources, and is not responsible for the availability of such external sites and sources, nor does it guarantee them. Ecosolaris does not endorse or approve of the contents to which these sites or sources give access, and excludes all responsibility and guarantee with regard to these contents.

9. Payment and Payment Terms

1. Prices

Prices for our products are quoted in Canadian or U.S. dollars with applicable taxes added (where applicable). All orders, regardless of their origin, are payable in Canadian or U.S. dollars. Ecosolaris reserves the right to change its prices at any time. Products are always invoiced on the basis of the rates in effect at the time the order is placed.

2. Payment by individual

The payment of your purchases on our website is made by credit card. They are all accepted as well as American Express, MasterCard and Visa international cards. The proposed fees must be paid according to the payment procedure described during the registration process. The customer agrees to pay the total cost and charges for the product purchased, including taxes. Ecosolaris may change the price after notifying the customer. The client is solely responsible for the actual payment of the product purchased. Only the user is responsible for the payment by credit card of the service offered. Ecosolaris is not responsible for payment problems related to the operation of the e-commerce service.

3. Payment by institutions

Our payment terms are, net in 30 days, from the date of invoice, unless otherwise agreed in writing with Ecosolaris. Payment terms accepted are either by check or bank transfer. Interest of 1% per month will be added to all unpaid invoices 30 days after the invoice date. A $25.00 fee will be added to the next invoice for a NSF check. As a result, Ecosolaris will proceed to cancel the current credit terms (of the account) and will require, in the future, full payment of each invoice prior to delivery of the goods, by certified check, money order or credit card (Visa or AMEX) only. Ecosolaris does not accept payment on account, net in 30 days, by credit card.

4. Payment security

The Ecosolaris site is subject to a security system. In these cases, the Ecosolaris site has also strengthened all the processes of scrambling and encryption to protect as effectively as possible all vulnerable data related to payment methods.

5. Out of stock product

When a product is the subject of a special purchase, Ecosolaris reserves the right to require a 25% non-refundable deposit. All orders for out-of-stock products cannot be cancelled or returned without prior consent from Ecosolaris.

10. Limitation of Liability

Ecosolaris and its employees shall not be liable for any damages, including compensatory, direct or indirect, or any other damages of any kind that may be caused to users or any other person or entity, by any technical or technological equipment on the Ecosolaris site or by any human or technical error that may occur at any stage, technical problems or malfunctions of the electronic or communications network, computer on-line systems, servers, computer equipment, software, data transmissions or any other technical problems or congestion on the website or otherwise.

11. Applicable Law

This Terms of Service Agreement shall be governed by the laws applicable in the Province of Quebec. You hereby acknowledge that any dispute arising out of or relating to the use of Ecosolaris services and website shall be subject to the jurisdiction of the courts of the district of Montreal, province of Quebec.

12. Indemnification

You hereby agree to indemnify and hold Ecosolaris harmless in the event of any legal action being taken against Ecosolaris as a result of any violation of these terms of use by you or any user of your access to the Ecosolaris site.

13. Force Majeure

Ecosolaris will not be liable for the non-performance, in whole or in part, of any of its obligations to you, or for any damages or losses you may suffer, if the non-performance, damages or losses result from an event of force majeure or a circumstance beyond its control.